Terms & Conditions

1. General Information
We are Fabulous Furniture Company Ltd, registered in England and Wales under company number 11331291
, and we have our registered office at Unit 41, Normanby Park Workshops, Scunthorpe DN15 8QZ.
E-mail contact: enquiries@fabulousfurniturecompany.com
These Terms and Conditions give you information about ourselves, and the legal Terms and Conditions on which we retail the products listed on our website, https://www.fabulousfurniturecompany.com Your use of our website is governed by the “Terms”.

2. Make a contract with us
2.1 When you place an order with us you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order.
2.2 In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. You will not receive an e-mail confirming acceptance of your order, and there will be no contract between us.
2.3 Images of products on this website are for illustrative purposes only. Your goods may vary slightly from the image shown on the website and will not include any of the pictured accessories, unless stated in the specification of the goods.
2.4 We have made every effort to display as accurately as possible the colours of our products that appear on this website. However, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the actual goods.
2.5 Whilst we try to be as accurate as possible, all information provided is approximate and is provided in good faith.
2.6 This contract is covered by English law.
2.7 By placing an order with us, you agree to and accept these terms, as well as our privacy policy and the terms of website use.

3. How to place order
3.1 You can use our website to place an order by selecting the product you wish to buy and adding it to your basket. Items you do not require can be removed from your cart at any time. If you prefer to order by telephone you can do so by calling 0800 448 0173 or emailing enquiries@fabulousfurniturecompany.com
3.2 If purchasing a quote, the buyer accepts full responsibility for checking the accuracy of that quote.
3.3 The buyer assumes responsibility for the goods being suitable for the purpose for which they are being purchased.
3.4 Carriage charges will be shown prior to you placing your order.
3.5 You will be required to pay for the goods in full at the time of ordering.
3.6 We use secure payment facilities for online purchases. You can pay for your order by Visa, Mastercard, Delta/Connect, PayPal or BACS.
3.7 Promotional prices only apply during the period stated.
3.8 All prices quoted on our website are in UK pounds
3.9 Once your order has been confirmed, changes may not be possible or may incur additional charges or delays.
3.10 Once your order is complete, we will notify you of the dispatch date.

Website Disclaimer for: https://www.fabulousfurniturecompany.com
1.0 You are permitted to use our website for your own purposes and to print and download material from this Website, provided that you do not modify any content without our consent. Any and all material on this website must not be republished online or offline without our permission.
1.1 The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent.
1.2 No part of this Website may be reproduced without our prior written permission.
2.0 With the exception of personally identifiable information, the use of which is covered under our Privacy Policy, any material you send or post to this Website shall be considered non-proprietary and not confidential. Unless you advise to the contrary, we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.
2.1 When using this website you shall not post or send to, or from this Website any material for which you have not obtained all necessary consents, is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom.
3.0 We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.
4.0 Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content.
4.1 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website and you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us.
4.2 If you choose to link to our website in breach of Paragraph 4.1 you shall fully indemnify us for any loss or damage suffered as a result of your actions.
5.0 We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss.
6.0 This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.

Delivery charges are mentioned on the product pages, please kindly select the delivery service you require upon completing your purchases. Delivery charges are calculated for deliveries to mainland UK. There are some postal addresses that will incur further charges due to remote location. These include Channel Islands, Isle of Man, Scottish Highlands and Islands and the Scilly Isles. If you require an international delivery, not a problem, please kindly contact us and we can calculate the cost for you.
For products that don’t have a mentioned delivery charge, or have a POA as a reference, these delivery charges can differ. Please kindly contact a member of our team, to obtain a quotation. enquiries@fabulousfurniturecompany.com

Delivery Times
Goods are manufactured to order; typical delivery times are 6 weeks from payment. Goods sent via our selected couriers will typically arrive to you within 3-5 working days, but please specify when your order is made if any other type of postage is required.
Free Collections
Collections of course are free!, However we do require at least 48 hours notice.

Courier Damage
We guarantee that all items are very well wrapped and protected for delivery. Whilst we do our best to ensure you receive your product quickly and safely, unfortunately no courier is perfect. If you do receive an item that has been damaged in transit, please kindly contact us, so we can organise a repair or replacement for you.

Returns & Cancellations
Fabulous Furniture Company Ltd is a family run business and our Terms and Conditions were designed to treat our customers fairly.
To protect our Customers from disappointment or the unexpected, we strongly encourage you to closely inspect item photos, descriptions, and details before purchasing anything on the site, and then again upon delivery or collection.
If you are unsure about an item’s condition, dimensions, quantity, or description, you can send any questions you may have our way – enquiries@fabulousfurniturecompany.com

Order Cancellations
If you change your mind or decide for any other reason that you do not want to purchase the product before the product has gone into manufacture, then you may cancel your order and receive a full refund.
If the goods have already been dispatched or marked for delivery, unfortunately the cost of delivery is non-refundable.
If goods are in manufacture or have been manufactured, then unfortunately you’re unable to cancel your order and receive a refund.
To cancel an order, please contact a member of our team – enquiries@fabulousfurniturecompany.com co quoting your order number.

As each product is custom made to order we cannot accept returns after delivery.
Please ensure you have read our specifications to satisfy yourself that the item you have ordered is what you are looking for.
You have 7 days from receiving the goods to raise any concerns about the product or request a repair or replacement.
To initiate a repair or replacement, please contact us – enquiries@fabulousfurniturecompany.com and include in the email header ‘RETURN REQUEST’ followed by your order number. Please provide any photos of any damage sustained or any faults.
Additionally, customers may not return an item for “inaccurate listing” reason when the dimensions or other characteristics do not fit the requirement. We strongly recommend that customers measure all access areas prior to making a purchase.